Iberostar Waves Paraiso Del Mar, Playa Paraiso ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carrera Federal Chetumal-Pto. Juarez Km. 309, Playa Paraiso, Mexico, 77710

“The hotel is nestled among lush tropical greenery, offering amazing views and a unique chance to spot exotic wildlife right outside your door.”view full review

View resort on map

“An exceptional resort with beautiful surroundings and wonderful service” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Iberostar Waves Paraiso Del Mar guests are invited to a full breakfast served for free.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are not allowed.

Number of rooms:89

Former name

Iberostar Paraiso del Mar

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium King Room Pure

Max:

2 persons

435 sq. feet

Bed options:

2 Double beds

Shower

Balcony

room details

Check Prices

Premium King Room

Max:

2 persons

435 sq. feet

Bed options:

2 Double beds

Shower

Balcony

room details

Check Prices

King Room

Max:

2 persons

435 sq. feet

Bed options:

2 Double beds

Shower

Balcony

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Playa Paraiso 11.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 14.7 mi

Cancun (CUN) 22.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Dining Options

“During my stay, I enjoyed delicious meals at various restaurants, especially the Japanese restaurant where the food was cooked right in front of us, ensuring it was fresh and hot. I also tried the Mexican restaurant, which offered a range of tasty options. The buffets presented a superb variety, ensuring I never ran out of choices.” view full review

Amazing Pool Experience

“The pool area was amazing. I loved floating around the massive saltwater pool, which had several sections with varying depths. It was refreshing in the mornings and heated up under the afternoon sun. The entertainment pool was lively, and we appreciated the fun activities happening throughout the day.” view full review

Family-Friendly Activities

“I was impressed with the amount of activities available for my family. There were boot camps for kids and teenagers, ensuring everyone had something engaging to do. The animation team was fantastic at keeping the young ones entertained throughout our stay.” view full review

Comfortable Room Experience

“My room was spacious and always well-maintained. It had a lovely balcony with views of the surrounding gardens. The mini-fridge, stocked daily with drinks, was a nice touch that added to the comfort of my stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Water sports
Tennis court
Golf course
Pool tables
Darts
Table tennis
Archery
Yoga class

Services

Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Casino
Live entertainment
Night club
Garden area
Spa & wellness center
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carrera Federal Chetumal-Pto. Juarez Km. 309, Playa Paraiso, Mexico, 77710

Map view

Carrera Federal Chetumal-Pto. Juarez Km. 309, Playa Paraiso, Mexico, 77710

City landmarks

Amusement Park

Mayan Water Complex

3600 ft

Paradise Beach

3800 ft

Harbor

Punta Maroma

1.7 mi

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

1.6 mi

Beach

Playa del Secreto

1.8 mi

Maroma Beach

1.7 mi

Chapel

1.7 mi

El Palenque Theater

1.7 mi

Golf Course

El Manglar Golf Course

1.8 mi

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

2.8 mi

Cirque du Soleil

2.7 mi

Teatro Vidanta

2.7 mi

Beach

Playa Maroma

2.7 mi

Nearby

Playa Paraiso Golf Course

100 ft

Galaxy

1200 ft

Golf Course

Golf Club

1300 ft

Wedding chappel

1600 ft

Restaurants

La Plaza Buffet

2900 ft

Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

Beautiful landscaping

Excellent entertainment team

Rude concierge service

Room upgrades needed

8.4/10

Great

Rooms

8.5

Location

9.0

Service

9.0

Dining

7.5

4.5/5 based on 6742 reviews

#3 of 12 hotels in Playa Paraiso based on Tripadvisor

Seth

United States of America, November 2024

9.2/10

Our stay at Iberostar Paraiso Del Mar was truly wonderful. The resort is spacious, well-kept, and offers a lovely beach with crystal-clear waters. The staff's hospitality was exceptional, making us feel welcomed throughout our entire trip. We enjoyed the vibrant evening shows and delicious dining options, but the ocean conditions were challenging at times, which limited our swimming activities.

Rooms

10.0

Our junior suite was very nice, clean, and modern. It had a great view overlooking the pools and pathways, making it a comfortable stay.

Service

10.0

The service was fantastic! Everyone was friendly and professional, especially the staff at the reception and restaurants. They went above and beyond to meet our needs.

Location

9.0

The resort is situated beautifully by the beach with well-manicured gardens and wildlife like flamingos and peacocks roaming freely. It felt very safe and serene.

Dining

8.0

Dining at the resort was a highlight. The variety of food in the restaurants was excellent, though we found one restaurant's service lacking, which could use some improvement.

Facilities

9.0

The facilities, including the pools and entertainment areas, were exceptional. Everything was clean and enjoyable, perfect for all ages.

Everett

United States of America, November 2024

8.4/10

My stay at Paraiso Del Mar was wonderful, with beautiful grounds and a strong commitment to environmental initiatives. The rooms were clean and comfortable, and the beach was lovely. However, getting reservations for a la carte restaurants was quite challenging, and there were limited snack options during the afternoons.

Rooms

9.0

The rooms were clean and comfortable with a nice balcony. The amenities were organic, and the shower worked well.

Service

9.0

Service was top-notch with friendly staff like Yaime, Luis, and Jesus who made our experience special.

Location

8.0

The resort is large but set in a beautiful area with pathways great for walking and running.

Dining

7.0

The buffet selection was decent, and we enjoyed the a la carte options, although the reservation process was cumbersome.

Facilities

9.0

The gym was excellent and well-equipped, plus the landscaping was well-maintained.

Dan

United States of America, November 2024

6.6/10

Rooms

Service

Location

Dining

Facilities

Billy

United States of America, October 2024

9.0/10

I had a fantastic two weeks at this resort. The hotel is set in a stunning location with beautiful pools, well-maintained grounds, and a gorgeous beach. The staff was top-notch, providing excellent service throughout my stay. While the food options were generally good, I found some room for improvement. Overall, great value for a memorable getaway!

Rooms

9.0

The room was large, clean, and comfortable, with a balcony overlooking the main pathway. It was conveniently located outside the adult pool area, which was nice.

Service

10.0

Service was exceptional—staff was always helpful, and little touches like towel animals made our stay extra special. Our bellboy, Marko, was especially accommodating.

Location

10.0

The resort is in a beautiful setting, which includes a lovely beach, expansive pools, and various shops and eating places included in the all-inclusive package. The lush jungle surroundings make it picturesque.

Dining

7.0

Dining options were plentiful, but I feel there is room for improvement in the buffet offerings. Breakfast was the highlight with many options available.

Facilities

9.0

The facilities were excellent, with well-maintained pools and a stunning beach. The gym was impressive and had diverse workout options available.

United States of America, October 2024

7.8/10

I had an amazing stay at Iberostar Paraiso del Mar! The resort was clean and the beautiful landscaping made it feel like a paradise. The entertainment team was truly one of the best I've encountered, making my experience enjoyable. While there were some downsides such as inconsistent concierge service and a need for room upgrades, the overall experience exceeded my expectations, especially with the lively atmosphere and excellent dining options.

Rooms

6.0

The room I stayed in was clean, but it could use some upgrades, especially in the bathroom. The bed was a bit firm for my liking.

Service

7.0

For the most part, the service was exceptional, especially from the wait staff and entertainment team. However, the concierge staff could be quite rude at times.

Location

9.0

The location of the resort is stunning, with a beautiful beach and lush green areas that truly enhance the relaxing experience.

Dining

8.0

The food was generally good with a decent variety, although not the best I've had. The Japanese restaurant was a highlight of the stay.

Facilities

9.0

The facilities were impressive, especially the pool area which was divided into quieter and more active sections. The beach was beautiful, with soft sand.

Beautiful landscaping

Rude concierge service